Detailed Hotel Cleaning Services in the Greater Toronto Area

Impress your guests with a noticeably clean and hygienic hospitality operation

Popular hotels are known for their gleaming lobbies and lounge areas, well-kept amenities and the immaculate accommodations they provide for guests. Cleanliness and outstanding customer service are essential for success in the hospitality industry. Facility Pro Commercial & Office Cleaning offers customizable options to meet your requirements.

For hotel managers in the Greater Toronto Area who need professional cleaners to provide support for their in-house cleaning staff, the Facility Pro team is available to assist. If you would prefer to outsource all your cleaning needs, our team is ready to help. With Facility Pro, you won’t have to worry about hiring, training and salary management for cleaning staff. We will work with you to develop a tailored plan that’s right for your business. Don’t risk the stain of a negative review. Let our team of professional cleaners help you maintain a pristine and welcoming environment that your guests will enjoy and want to experience again and again!

The Facility Pro advantage

Trusted industry experts

With over 13 years of cleaning industry experience, Facility Pro management has garnered a reputation for integrity and an unwavering dedication to delivering a high quality service that consistently meets our clients’ expectations.

WSIB protected & liability insured

Every member of our experienced and professional team of cleaners is WSIB protected and liability insured, and must pass a criminal record check to ensure your safety and peace of mind.

Responsive customer support

Our dedicated management team is available to answer your questions and ensure you receive the best value from our hotel cleaning service. We listen closely to your feedback and make adjustments to meet your requirements and keep you happy.

Facility Pro Clean Guarantee

Every single cleaning includes our Facility Pro Clean Guarantee. This means doing the job right to keep you happy and providing prompt return service to fix any concerns, at no extra cost.

Multi-step approach to hotel cleaning in the Greater Toronto Area

We follow a streamlined step-by-step process designed to consistently deliver an exceptional quality service
1

Contact us via phone, email or through our online form to let us know your cleaning requirements and any special considerations for your hotel. Experience responsive and professional customer service that puts you first.

2

Our team will provide a free on-site quote and develop a customized cleaning plan and checklist that meets the needs of your hospitality operation. Your hotel is unique, and so too should be your hotel cleaning service.

3

Our experienced team of hotel cleaning staff are at your service to provide your hotel the cleaning it needs, the immaculate accommodations your guests expect, and the peace of mind that you can count on us to deliver.

Get a Quote

Our hotel cleaning service helps ensure the seamless 24/7 operation of your business

Cleanliness and outstanding customer service are essential for the success of your establishment. While guests are resting at night or relaxing during the day, your hotel is always operating to ensure their comfort and safety. Adherence to health and safety protocols is critical to minimize the spread of germs and help keep your hotel free of harmful pathogens. A comprehensive cleaning and disinfection routine provides a safe environment for your guests and staff. Let the Facility Pro team of professionals in hotel cleaning help you meet the daily demands of discerning guests with our superior quality service. We specialize in detailed cleaning and that means fewer guest complaints, which allows your staff to focus on delivering world class customer service.

Versatile & client-oriented hotel cleaning company

Whether your facility is located in Downtown Toronto, North York, Mississauga or Richmond Hill, your hotel cleaning service will be performed with the utmost care and thoroughness. Facility Pro Commercial & Office Cleaning will create a custom maintenance cleaning plan that meets the unique needs of your hotel. This plan can be further optimized by including periodic services such as carpet cleaning, window cleaning, post-construction cleaning, and other specialty tasks that are required to keep your hotel in pristine condition. Our Facility Pro Clean Guarantee is your assurance of quality and satisfaction.

Frequently Asked Questions

What does the Facility Pro Clean Guarantee include?

As one of the premier hotel cleaning companies in the Greater Toronto Area, Facility Pro Commercial & Office Cleaning is committed to delivering outstanding quality service. To ensure your satisfaction, our hotel cleanings are covered by our Facility Pro Clean Guarantee, which includes:

  • Customized and comprehensive checklists
  • Rigorously vetted, well-trained, liability insured and WSIB protected cleaning professionals
  • Knowledgeable and responsive customer care
  • Prompt return service for any concerns reported

Is disinfection included in your hotel cleaning service?

Our hotel cleaning service protects the health of your guests and staff by keeping your premises compliant with health and safety regulations. Facility Pro cleaners adhere to our sanitation and disinfection procedures to provide you with a safe and clean facility in the Greater Toronto Area.

Our best practices include:

  • Using appropriate equipment and cleaning products to disinfect high-touch surfaces
  • Protocols that eliminate risk of cross-contamination and reduce the spread of harmful microbes
  • A “safety first’’ approach to all cleaning tasks
  • 6-foot social distancing
  • Wearing face masks and gloves
  • Systematic procedures to deliver consistent, premium quality service

What sets Facility Pro cleaners apart from other hotel cleaning companies?

The Facility Pro Commercial & Office Cleaning management has a knack for finding and retaining hardworking individuals who share our passion for providing an outstanding hotel cleaning service. Our strict screening process and extensive training program for cleaners is designed to ensure our clients’ satisfaction and peace of mind.

Our cleaners are also required to:

  • Pass a criminal record check
  • Undergo an in-depth interview process
  • Adhere to our systematic procedures and safety protocols
  • Have an excellent eye for detail
  • Be passionate about delivering exceptional service

What are the duties of a cleaner in a hotel?

The goal of hospitality managers in the Greater Toronto Area is to provide a clean, comfortable, aesthetically pleasing and welcoming environment, so that guests will realize value for their money and feel safe. To meet and exceed guest expectations, hotel cleaners are responsible for ensuring a high level of cleanliness and disinfection in the guest rooms and common areas throughout the facility.

Facility Pro’s hotel cleaning service, which will be tailored to your needs, can include the cleaning and disinfection of the following areas:

  • Guest rooms and suites
  • Front lobby and reception
  • Staff and visitor restrooms
  • House service hallways
  • Restaurants and kitchens
  • Elevators and stairways
  • Spas, gyms and other guest amenities

Why is it important to sanitize and clean a hotel room?

In the hospitality industry, now, more than ever, the importance of cleanliness cannot be underestimated. Hotel guests want to feel safe and free to enjoy the amenities that you offer and the rooms that they will occupy. Your efforts to ensure a sanitized environment will put your guests at ease. Strict cleanliness is an expected standard that has to be met. If your hotel doesn’t pass the cleanliness test, business and leisure guests will book elsewhere. Whether you’re responsible for maintaining a small boutique hotel or an upscale international chain, your task to live up your clients’ expectations is never underestimated.

A professional hotel cleaning service ensures:

  • Compliance with health and safety regulations
  • Guest satisfaction with all areas of your establishment
  • Positive comments on review sites and across social media platforms
  • Repeat bookings based on consistently happy guest experiences
  • Reduced employee absenteeism due to illness
  • A sanitary, comfortable environment for both guests and staff

What are the proper steps to cleaning a hotel room?

The quality of your hotel cleaning service has a direct impact on your guests’ impression of your establishment and their overall satisfaction. Facility Pro cleaners are trained to use detailed cleaning techniques, effective products, and provide consistently high quality service.

Our cleaning professionals will:

  • Disinfect high-touch surfaces and objects
  • Thoroughly dust the whole room
  • Remove and collect soiled linens 
  • Check for and spot clean any stains on the mattress or bed frame 
  • Report any damaged or missing items
  • Make the beds with clean linens
  • Empty trash cans and check for trash around the room
  • Gather room service trays, glasses, mugs, used robes, slippers, etc.
  • Give the bathroom a detailed cleaning
  • Replenish towels, robes, toiletries, laundry bags, refreshments, menus, etc.
  • Vacuum carpets, rugs and floors, and clean under furniture
  • Mop hard floors

How much does it cost to clean a hotel room?

Hotel cleaning companies calculate their rates based on multiple factors. These include the size of your establishment in the Greater Toronto Area, whether the service is occasional or recurring, whether any specialty services have been requested, and more.

With Facility Pro Commercial & Office Cleaning, you can easily request an estimate by filling out our convenient online form. A member of our team will visit your hotel and provide you with a custom on-site quote.

Who provides meticulous hotel cleaning services in the Greater Toronto Area?

Having the right hotel cleaning company in your corner is vital to ensure the satisfaction of your guests, safety of your employees, and uninterrupted functioning of your hospitality operation. With our management’s 13+ years of industry experience and reputation built on integrity and outstanding customer service, Facility Pro Commercial & Office Cleaning is ideally positioned to provide you with highly detailed commercial cleaning services in the Greater Toronto Area.

We serve a wide array of businesses and facilities. From recurring maintenance cleanings for apartment buildings across the region, comprehensive retail store cleaning services, to hotel cleaning services in Downtown Toronto, Yorkville and more, we are superbly equipped to attend to all your commercial cleaning needs. Contact Facility Pro and book your free, on-site quote today.